Benton Accident & Injury Lawyers Dallas
Most clients report helpful staff and transparent communication, with staff members like Myra, Octavious, Michelle, and Stephanie regularly praised for professionalism and accessibility. Two serious complaints stand out: one involves alleged document alteration and potential fraud related to TRICARE deductions, with the attorney avoiding contact after the client escalated to the Texas State Bar; another describes a case dropped after nearly two years with no promised follow-up communication or case records provided despite multiple requests over six months. The firm's strength lies in personal injury work (slip and fall, premises liability cases), where named attorneys like Mackenzie Linyard and staff manage cases attentively from intake through settlement. The critical weakness is accountability when problems surface-the firm appears to disengage rather than resolve client disputes, raising red flags about how complaints are handled.
