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Benton Accident & Injury Lawyers Dallas

Updated 2026-08-19 · 4,867 reviewed · 76 listed · Scored from 306 Google reviews · How we rank ›

4.9(306) 84 composite score See reviews on Google ✓ Google-verified
Scarring & Disfigurement ClaimsDog Bite Injury ClaimsLandlord & Property Owner LiabilityPostal & Delivery Worker Claims
Benton Accident & Injury Lawyers Dallas
Services
Scarring & Disfigurement Claims, Dog Bite Injury Claims, Landlord & Property Owner Liability
Reviews
306

What recent reviews say

Most clients report helpful staff and transparent communication, with staff members like Myra, Octavious, Michelle, and Stephanie regularly praised for professionalism and accessibility. Two serious complaints stand out: one involves alleged document alteration and potential fraud related to TRICARE deductions, with the attorney avoiding contact after the client escalated to the Texas State Bar; another describes a case dropped after nearly two years with no promised follow-up communication or case records provided despite multiple requests over six months.

The firm's strength lies in personal injury work (slip and fall, premises liability cases), where named attorneys like Mackenzie Linyard and staff manage cases attentively from intake through settlement. The critical weakness is accountability when problems surface-the firm appears to disengage rather than resolve client disputes, raising red flags about how complaints are handled.

Praised for
  • staff responsiveness and accessibility
  • clear case explanation
  • compassionate client service
  • successful settlements and compensation
Watch-outs
  • long case delays without communication
  • document tampering allegations
  • avoidance of client contact after issues arise
  • missed handoff of case records
responsive-communicationcompassionateknowledgeable-staffwon-settlementpoor-communicationslow-responseunresponsivekept-client-informed
Best for: clients seeking personal attention and clear updates in slip and fall or premises liability claims
Think twice if: you have concerns about case progress or documentation-the firm's pattern is to disengage rather than resolve disputes directly

Strengths

  • named staff known for accessibility and clarity
  • strong settlement outcomes in slip and fall and premises liability
  • transparent case explanation from intake through resolution

Worth knowing

  • Attorney Mackenzie Linyard and paralegal Sasha Gharib praised for keeping clients informed
  • Staff members Myra Tolbert, Octavious, Michelle, Stephanie Coats, and Maria noted for professionalism and responsiveness
  • One client received alleged falsified TRICARE letter with corrected name added minutes after challenging it; attorney went silent after bar complaint filed
  • Another client's case dropped after 22 months with promised case records never delivered despite six months of follow-up requests

What reviews say by service

Dog Bite Injury Claims
no reviews clearly speak to dog bite cases specifically
Scarring & Disfigurement Claims
no reviews clearly speak to scarring or disfigurement work
Landlord & Property Owner Liability
slip and fall and premises liability cases show successful outcomes and strong client communication
Postal & Delivery Worker Claims
no reviews clearly speak to postal or delivery worker claims

How it compares

  • Rated 4.9 against a 4.89 average across the 76 dog bite injury claims businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How we scored this

How We Score
Star rating 93
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
294
4
4
3
0
2
0
1
8

Common questions

Is Benton Accident & Injury Lawyers available nights and weekends?
Yes, the business publishes opening hours seven days a week, though specific hours are not listed in the available data.
Who can I expect to work with at the firm?
Clients interact with a team that includes attorneys like Mackenzie Linyard, paralegals like Sasha Gharib, and intake/case coordinators like Myra Tolbert, Octavious, and Michelle, all of whom reviewers describe as accessible and knowledgeable.
What should I ask before hiring them?
Prospective clients should ask in detail about communication frequency and case update expectations, verify the timeline for handoff of records if your case is declined, and request written confirmation of all settlement deductions and their sources.
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Clients consistently report that Mullen & Mullen transformed stressful accident claims into manageable processes. Named attorneys like Josh Banks, Greg, Joe Morrison, and Lisa Maples kept clients informed via phone, text, and email, answered questions promptly, connected them with doctors, and delivered settlements beyond what other firms suggested. The firm's approach prioritises healing and client welfare over quick paydays. Staff treated clients with genuine care and respect throughout cases that took time to resolve properly. Reviewers praise the team for explaining each step clearly, working within the client's best interest, and following through on commitments. Multiple clients say they would hire the firm again despite hoping never to need legal help.

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Robert C. Slim Law Firm, PLLC
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Last updated 2026-08-19