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Puente Law Firm, PLLC

Updated 2026-08-19 · 4,867 reviewed · 76 listed · Scored from 56 Google reviews · How we rank ›

4.9(56) 86 composite score See reviews on Google ✓ Google-verified
Dog Bite Injury Claims
Puente Law Firm, PLLC
Service
Dog Bite Injury Claims
Reviews
56

What recent reviews say

Clients consistently credit Eric Puente with fighting hard for better outcomes and explaining every step clearly. Multiple reviewers describe him as genuinely invested in their cases, willing to travel for court appearances, and candid about what's realistic. His team, including Karen and Karina, earn praise for efficiency and follow-through.

Praised for
  • responsive communication
  • genuine compassion for clients
  • knowledgeable and thorough
  • strong courtroom advocacy
Watch-outs
  • one unrelated debt collection call complaint (appears misdirected)
responsive-communicationaggressive-advocacycompassionateknowledgeable-stafffair-feeskept-client-informedtransparent-process
Best for: Clients seeking hands-on criminal defense from an attorney with prosecutor background and community ties.
Think twice if: One negative review appears to stem from confusion with a third-party debt collector, not the law firm itself; overall evidence strongly supports the firm.

Strengths

  • Eric Puente has prior prosecutor experience and courtroom relationships
  • flat-fee pricing model with no surprise add-ons
  • bilingual (Spanish-speaking) and deeply rooted in local community
  • personally travels to defend cases outside Dallas area

Worth knowing

  • Eric Puente is the lead attorney; team includes Karen, Karina, and Bree
  • Eric personally met with families facing serious felony charges
  • Eric traveled to Sherman, Texas for trial
  • offers flat-fee pricing covering the entire case with no additional charges
  • prior experience as a prosecutor gives courtroom relationship advantages

How it compares

  • Rated 4.9 against a 4.89 average across the 76 dog bite injury claims businesses listed here.
  • Has more Google reviews than 25% of the businesses in this directory.

How we scored this

How We Score
Star rating 93
Review volume 76
Review recency 100
Review sentiment 73
Profile completeness 100
Verification 30

Rating breakdown

5
54
4
0
3
0
2
0
1
2

Common questions

Does Eric Puente speak other languages?
Yes. Reviewers note he speaks Spanish, making the firm more accessible to Spanish-speaking clients.
Will Eric Puente travel outside Dallas for trial?
Yes. At least one reviewer confirmed he drove to Sherman, Texas to represent their case in court.

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Clients consistently encounter prompt, attentive staff who explain each step and negotiate aggressively with insurers. Sasha and Miranda are named repeatedly for professionalism and patience, though cases can take months to close clients report feeling supported enough that the wait felt worthwhile. Settlement outcomes and reduced stress matter more than speed here. Reviewers felt heard and valued, describing the team as handling everything from medical coordination to paperwork while they focused on recovery.

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Last updated 2026-08-19